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  FAQ
 
 
Q. 1: I am a research scholar in a Govt. Research Institute away from Delhi. How can I buy products from Labex?
Answer: Labex is over 25 years old company. Chances are that your institute has already bought products from Labex earlier. Please send your enquiry and we will send you a quote. Your purchase department can then send us Purchase Order and we will try to dispatch ASAP after receiving the same.
 
Q. 2: I am away from Delhi require some secondary antibodies from Jackson ImmunoResearch. The storage temperature is +4oC. How will you ensure that the products are delivered to us in cold chain.
Answer: Labex ships most of the shipments through India using Blue Dart. Several years ago, Labex got special packaging developed for carrying +4oC and - 20oC products throughout India. These are special high density thermocol boxes covered with cardboards. Since, most of the destinations are connected by Air, these boxes are good enough to maintain cold chain upto 72 to 96 hours. For longer transition period Labex uses PUF insulated boxes which can maintain cold chain upto 120/144 hours.
 
Q. 3: I am working in a pharma/CRO/Biotech company. We can't order unless Labex has vendor registration. Answer: Please enquire from your purchase department, alternatively, you can call us. Chances are that we are already a registered supplier to you. In case Labex corporation is not a registered supplier, please send us vendor registration form and we will try to fill the same along with all relevant documents.
 
Q.4: How do I obtain a quote.
Answer: Email us at labex@labex.net and you will get quote in 24 hours or less. Alternatively, you can call/Fax us at following address.
Phone : +91-11-26124727, 26135922, 46160359, 41771988
FAX : +91-11-26124735,
 


 
 
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